Privacy Policy

Information you give us

• Order information: name, email address, phone number, shipping address, and the products and quantities you order.
• Newsletter sign-up: your email address.
• Messages you send us, such as emails or contact-form submissions.

Information stored in your browser

• Age confirmation: when you confirm you are 21 or older, that choice is saved in your browser's local storage so you aren't asked again on each visit. It stays on your device and is not sent to us.

Technical information

• Like most websites, our hosting provider may automatically log basic technical data such as IP address, browser type, device type, pages visited, and visit times, for security and site operation.

We do not ask for, and ask you not to send, health information. Card details are handled by our payment processor and are never stored by us.

• To review, confirm, process, and ship orders, and to take payment at checkout.
• To communicate about your order and reply to your messages.
• To check buyer eligibility and enforce our Terms & Conditions.
• To send our newsletter and promotional emails if you signed up. You can unsubscribe at any time.
• To keep the Site running and secure, and to meet legal, tax, and accounting obligations.

We do not sell, rent, or trade your personal information.

We share information only with:

• Service providers that help us run the business: website hosting, payment processing, shipping carriers, and email services. They get only what they need to do their job.
• Legal authorities, when required by law, subpoena, or court order, or when needed to protect our rights, prevent fraud, or protect anyone's safety.
• A successor business, if Lucid Labs is merged, sold, or reorganized, subject to this Policy.

The Site uses browser local storage to remember your age confirmation, and may use essential cookies needed for the Site to work. You can clear local storage and cookies in your browser settings. If you do, you'll be asked to confirm your age again.

We keep order records as long as needed to fill orders and to meet legal, tax, and accounting requirements. We keep newsletter emails until you unsubscribe. We delete or anonymize other information when it is no longer needed.

We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

• Unsubscribe: use the link in any marketing email, or email us.
• Access, correction, or deletion: email support@lucidlabs.bio to ask for a copy of your information, to correct it, or to delete it. We may need to verify your identity and may keep records the law requires us to keep.
• Depending on where you live, you may have additional rights under state privacy law.

The Site and our products are not directed to anyone under 21, and we do not knowingly collect information from anyone under 21. If you believe someone under 21 has given us information, contact us and we will delete it.

We may update this Policy by posting the new version on the Site with a new "Last updated" date. Significant changes will be noted on the Site.

Lucid Legacy Holdings LLC (Lucid Labs)

Email: support@lucidlabs.bio